We have six values, which complement each other and all contribute to our success and to that of our clients.
Along with our Code of Conduct, they act as a yardstick to measure our behaviours.
1- Honesty & Integrity:We aim to be a game-changing partner providing valuable skill sets for our clients
2- Transparency:We bring intelligent, flexible cooperation to your business along with absolute transparency
3- Respect:We believe healthy relationships start with respect
4- Trust:We build partnerships with our start-ups based on trust
5- Professional & Personal Client relationships:We provide world‐class service to our clients
6- Passion:we treat our client goals as if they were our own
Underpinning everything that we do at ARCA CONSULTANTS is our core purpose: "helping you succeed".
Three years ago we set out to answer "why do we do what we do?"
Our conclusion - at all grades, in all specialisms - was that we "help people and businesses succeed"
It is everyone's collective efforts that help us achieve our ARCA CONSULTANTS vision of being "an independent sustainably profitable and globally focused business, known for helping people and businesses succeed."
Our Unifying Culture Board has three strategic aims: Understand, Uncover, Unity.
This approach helps us to identify three priorities and respond to a changing world and workforce.
1- Wellbeing:Creating a positive working environment.
2- Be yourself:We encourage our people to be themselves.
3- Citizenship:Making a difference to our society.
Culture is a core component of our business strategy.
Our internal strategy is BUILD and the U stands for 'Unifying Culture'.
That means a culture where we are encouraged to be ourselves, are inspired and challenged, collaborative and successful.
ONE ORGANISATION - REGIONALLY CONNECTED
EXCEPTIONAL CLIENT SERVICE, DELIVERED ACROSS THE REGION
ARCA CONSULTANTS’s vision is to be the leader for exceptional client service. This is not about reinventing our profession’s approach to service, but about delivering our services exceptionally well – and delivering that high quality consistently in every office, every country and every territory where we have a presence. No matter where you do business, we have people who can help.
We demonstrate our objectivity and independence when dealing with our clients’ business issues, and this helps us to build relationships based on trust. There are five key components that describe ARCA CONSULTANTS and our consistently exceptional service delivery:
CLIENT NEEDS: we anticipate our clients’ needs and are forthright in our views, in order to ensure the best outcome for you
COMMUNICATION: we are always clear, open & swift in our communication
COMMITMENT: we agree to and meet our commitments, meaning that we deliver what we promise, every day, for every client
PEOPLE: at ARCA CONSULTANTS we are proud to provide the right environment for our people to grow and develop – but also the right people to deliver for our clients
VALUE:Our experts focus on creating value: we give our clients up to date ideas and valuable insights and advice that they can trust
We are a regional organisation built on local relationships.
OUR REGIONAL COMMITMENT TO EXCEPTIONAL CLIENT SERVICE MEANS THAT WE DELIVER WHAT WE PROMISE, WHEN YOU NEED IT
Our average staff to partner ratio of 4 to 1 means that our clients receive the right focus from the right people: people who are empowered and whose approach is hands-on. We can provide the perfect contact for your needs, no matter where in the world you are.
Over the past 15 years, our partners and affiliates have assisted clients across a wide array of industries, in Lebanon and regionally.
